Privacy Policy

Introduction

Welcome to our Privacy Policy. This document explains how we collect, use and protect your personal information when you interact with our AI companion chatting service accessible via Telegram.

Information We Collect

1. Telegram Information: We collect your Telegram user ID, username and any content you submit during the conversation (e.g., messages, images, videos, voice messages or prompts).
2. Usage Data: We collect metadata such as timestamps and interaction logs to improve service quality.
3. Device Information: Telegram may collect device-level data such as IP address or device identifiers, subject to its own privacy policy.

How We Use Your Information

1. To provide, operate and improve our AI companion chatting service.
2. To analyze usage patterns and improve user experience.
3. To monitor for abuse, spam, or violations of our Terms of Service.
4. To communicate with you regarding service-related updates.

Data Security

We take reasonable administrative and technical measures to protect your data. However, as we operate via Telegram and third-party AI providers, we cannot guarantee complete data confidentiality.

Third-Party Services

We may share limited user data with third-party service providers solely for the purpose of generating responses or improving our service. These providers are obligated to use your data only as necessary to provide their services to us and are required to maintain appropriate data protection standards.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time by posting an updated version on this page or by notifying users via our Telegram bots and related services. Continued use after such changes constitutes acceptance of the revised policy.

Contact Us

1. If you have any questions about this Privacy Policy, please contact us at support@vixentra.com.
2. You have the right to request access to, modification or deletion of your personal data by contacting us at support@vixentra.com.